Olivier Laviale

Millions of HelloFresh customers use My Deliveries weekly to select their upcoming meals and add-ons. The screen receives a lot of visits. Unfortunately, it also receives a lot of complaints, mainly related to loading issues. This article is about how I led a multi-team, cross-functional initiative to replace its most painful pain point to improve […]

Whether a member leaves a team or a team inherits a project, knowledge transfer is required so that the new owners can continue with the project, and the previous owners can move on to something else. We want to minimize archaeology when the new owner wants to add an endpoint, add a command, deploy the […]

We have a few services that are only accessible through the API monolith because that's where we verify a customer owns a subscription. This article is about the solution we found to use these services without the API monolith […]

It is not always easy for product owners and their team to prioritize technical initiatives over business ones. In time documentation and dependencies are outdated, code is increasingly challenging to maintain, new joiners have a hard time getting started, and knowledge is lost… At HelloFresh, Chapter Days help with all this and more. Maybe […]

HelloFresh is continuously refining the customer experience with the website or the mobile applications. We validate most of the changes we introduce using experimentation: changes are delivered to a portion of our customers, and are only delivered to more of them if the feedback is positive. Creating and maintaining these experiments has been a challenge […]

At HelloFresh, My Deliveries is one of the screens our customers interact the most with. That is where they review what is coming up in the next weeks and select their recipes and add-ons. Unfortunately, we were getting a lot of complaints about it, mostly related to loading times. While I was writing the menu […]